MAGIC CLUB
Terms and Conditions
IMPORTANT AUTOMATIC-RENEWAL NOTICE: This membership renews automatically each month and the payment method on file will be charged until the Member cancels in accordance with Section 5. By signing this Agreement, the Member enrolls the registered vehicle in the Company’s month-to-month membership program and authorizes recurring charges for the selected plan. The Member should keep a copy of this Agreement.
1. Membership Benefits and Included Service
The membership provides the wash services included in the selected Membership Plan for the registered vehicle during normal operating hours at the participating location(s), subject to this Agreement, posted policies, weather, staffing, equipment availability, and reasonable operational limitations.
• Unless the selected plan states otherwise, membership use is limited to one wash per calendar day for theregistered vehicle.
• Only services expressly listed in the selected plan are included. Detailing, paint correction, ceramic coating, paint protection film, shampooing, stain removal, pet-hair removal, excessive mud or debris removal, specialty treatments, and other add-on services are excluded unless separately purchased.
• The Company may apply reasonable-use limits to prevent unsafe, abusive, fraudulent, or commercially excessive use.
• Memberships are valid only for the registered vehicle, are non-transferable except as expressly approved by the Company, and may not be shared.
2. Eligibility and Vehicle Restrictions
The Member represents that the information provided is accurate and that the registered vehicle is eligible for service. Unless the Company gives written approval, memberships may not be used for dealership inventory, rental vehicles, fleet vehicles, taxis, commercial car-service vehicles, or multiple vehicles.
The Company may refuse or limit service when a vehicle is unsafe, excessively dirty, mechanically unsound, leaking fluids, carrying hazardous materials, or equipped with loose, damaged, modified, or improperly installed parts or accessories.
3. Monthly Billing and Automatic Renewal
The initial membership payment is charged on the Enrollment Date. The membership automatically renews monthly, and subsequent payments will ordinarily be charged on the same numerical calendar day each month. If that date does not exist in a particular month, the charge may be processed on the last day of that month.
The Member authorizes the Company and its payment processor to charge the payment method on file for the monthly membership fee, applicable taxes, and any separately authorized purchases. The Member is responsible for maintaining a valid payment method and current billing information.
If a payment is declined, reversed, disputed, or cannot be processed, the Company may suspend access immediately and may retry the charge as permitted by the payment processor and applicable law. Access may remain suspended until all authorized amounts are successfully paid.
4. Price or Program Changes
The Company may change membership pricing, included services, participating locations, or program terms by providing at least 30 days’ advance written or electronic notice when reasonably practicable. The Member may cancel before a change becomes effective. Continued use or renewal after the effective date constitutes acceptance of the change, to the extent permitted by law.
5. Cancellation
The membership is month-to-month and has no long-term commitment. The Member may cancel at any time before the next scheduled billing date by using any cancellation method then offered by the Company, including:
• Emailing customerservice@mhcorp305.com from the email address associated with the membership;
• Submitting a cancellation request in person at a participating Magic Hands location; or
• Using the online membership portal or other electronic cancellation method, when available.
A cancellation request should include the Member’s name, phone number, registered vehicle, and license plate. Cancellation becomes effective when received and processed by the Company. The Company will provide confirmation using the contact information on file. The Member remains responsible for canceling before the next billing date; cancellation after a charge has been processed applies to future renewals.
After cancellation, membership benefits remain available through the end of the current paid billing period unless the membership was terminated for fraud, abuse, safety concerns, chargeback activity, or serious misconduct. No refund or prorated refund will be issued for a processed membership payment except when required by applicable law.
6. Vehicle Changes
The membership may not be transferred to another person. A Member who replaces the registered vehicle or license plate must notify the Company and obtain approval before using the membership with the replacement vehicle. The Company may require proof of registration, ownership, lease, or insurance and may limit the number or frequency of vehicle changes.
7. Member Responsibilities and Conduct
The Member agrees to follow posted rules and staff instructions, provide accurate account and vehicle information, treat employees and customers respectfully, remove valuables when appropriate, and disclose vehicle conditions that could affect safe service. Threatening, abusive, discriminatory, fraudulent, or disruptive conduct may result in immediate suspension or termination.
8. Company Rights; Closures and Service Availability
The Company may refuse service, suspend a membership, or terminate a membership for safety or operational reasons; fraud, abuse, sharing, or misuse; inaccurate information; payment failure or chargeback; violation of Company policies; or threatening or inappropriate conduct.
Locations may close or operate with reduced services because of weather, maintenance, holidays, staffing shortages, equipment repairs, emergencies, governmental action, or circumstances beyond the Company’s reasonable control. Temporary closures, wait times, or unavailable services do not entitle the Member to a refund, credit, or extension unless required by law or expressly approved by the Company.
9. Vehicle Condition, Personal Property, and Claims
The Member is responsible for informing staff of loose, damaged, aftermarket, modified, non-factory, or improperly installed components, including antennas, spoilers, roof racks, mirrors, emblems, wraps, decals, paint protection film, ceramic coatings, trim, wheels, and accessories. The Company is not responsible for pre-existing damage, normal
wear, latent defects, or damage caused by an undisclosed or defective vehicle condition, except to the extent caused by the Company’s negligence or as otherwise required by law.
The Company is not responsible for cash, electronics, valuables, or other personal property left in the vehicle unless loss or damage is caused by the Company’s negligence or intentional misconduct. The Member should inspect the vehicle promptly after service and report any concern to on-site management before leaving when reasonably possible.
A written claim should be submitted within 48 hours after service, together with photographs and supporting information. This reporting procedure does not waive rights that cannot legally be waived.
10. Electronic Communications and Notices
The Member consents to receive membership notices, billing communications, cancellation confirmations, and program updates by email, text message, telephone, or other contact method provided by the Member, subject to applicable law. The Member must keep contact information current. Marketing consent, when required, will be obtained separately and is not a condition of membership.
11. Governing Law and General Terms
This Agreement is governed by Florida law. Any legal action relating to this Agreement shall be brought in a court of competent jurisdiction in Miami-Dade County, Florida, unless applicable law requires otherwise. This Agreement, the selected plan description, and incorporated posted policies constitute the entire agreement regarding the membership program and supersede prior oral or written statements on that subject.
If any provision is held unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. The Company may assign this Agreement in connection with a sale, reorganization, or transfer of the program. The Member may not assign the membership without the Company’s written approval.
12. Member Acknowledgment and Recurring Payment Authorization
By signing below, the Member acknowledges and agrees that:
• The Member has read and understands this Agreement and has received or will receive a copy;
• The membership renews automatically every month until canceled;
• The Company may charge the designated payment method each billing cycle for the stated membership fee and applicable taxes;
• The Member must cancel before the next billing date to prevent the next charge;
• Processed payments are non-refundable and non-proratable except when required by law; and
• The membership is limited to the registered vehicle and selected plan.
Contact us at (305) 529-4541, carwashgables@gmail.com, or visit our Magic Hands location.